Shipping Policy
A legal disclaimer - Last Updated: 19 March 2026
This Shipping Policy applies to all physical products purchased from CLB Advanced Aesthetics Ltd via our website or directly from our clinic. By purchasing products, you agree to the terms outlined below.
1. Order Processing
* Orders are typically processed within 1–2 business days after payment is received.
* During high-demand periods, processing may take longer.
* You will receive an email confirmation once your order has been dispatched.
2. Shipping Methods and Costs
We offer the following shipping options:
* Standard Delivery (3–5 business days)
* Express Delivery (1–2 business days)
Shipping costs are calculated at checkout based on weight, size, and delivery method.
Free shipping may be offered for orders above a specified value, where applicable.
3. Delivery Times
* Delivery times are estimates and may vary depending on the courier and location.
* CLB Advanced Aesthetics Ltd is not responsible for delays caused by the courier, customs, or unforeseen events outside our control.
4. Order Tracking
* Tracking information will be provided for dispatched orders.
* You can monitor your shipment using the tracking number provided.
5. Shipping Restrictions
* We currently ship only within the United Kingdom.
* International orders are not accepted at this time.
6. Damaged or Lost Items
* Please inspect your delivery upon receipt.
* If your item is damaged during transit, please contact us immediately at info@clbadvancedaesthetics.co.uk or 07355 783154.
* Claims for lost or damaged parcels must be reported within 2 days of delivery.
* We may require photographic evidence of damage for insurance and replacement purposes.
7. Returns and Refunds
* Our Refund Policy applies to all products.
* Products must be returned in their original packaging, unopened, and in saleable condition.
* Perishable or opened items are non-refundable unless defective.
8. Contact Information
For questions regarding shipping, delivery, or product orders, please contact us:
CLB Advanced Aesthetics Ltd
25 High Street
Harefield
UB9 6BX
Email: info@clbadvancedaesthetics.co.uk
Phone: 07355 783154
CLB Advanced Aesthetics Ltd reserves the right to update this Shipping Policy at any time. Continued use of our website and purchase of products constitutes acceptance of any changes.